We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
30 N Gould St SHERIDAN WY Sheridan, WY 82801 USA
Received the watch quickly, all in good order and as described. I've changed out the bracelet for a matching strap by Hirsch, and it looks fantastic! I'm very impressed and already contemplating my next order from Merkur (salmon jumping hour?)!
Beautiful dial and watch feels solid. No problem winding it and keeps good time.
Simply perfect. For under $100 USD there can be few watches that exude such class, with the rose dial providing a delicate but strong colour way that simply keeps you glancing at the time way more often than necessary! Rice bead bracelet is surprisingly good, with small links allowing perfect fit (on my 7.5” wrist) but having enough weight not to be tinny or ‘clacky’ at all. Minor issues (non-sapphire crystal and lack of any AR) are just that - minor. The hands stand out in excellent contrast to the dial, and indices are remarkably clear in low light (tho’ no lume). This must represent one of the best value timepieces available - get one and you’ll have yourself a ‘keeper’!
As long as the beautiful glass is beyond praise very beautiful bracelet dial, I think there is no flaw in this watch if it does not go I hope that soon I will take care of this watch at least a few times I have a casual watch and this is my choice
This is an absolutely outstanding watch. Fit, finish, accuracy, rose dial all beyond expectations. Merkur has a customer for life. ONE criticism that many people would find to be a preferred quality: hardlex crystal instead of sapphire. I would gladly pay $10 for sapphire to accent such an amazing rose dial.
Excellent
for 70-80$ this is a fantastic mechanical watch. simply beautiful to behold and wear, the touches of red color on the seconds hand as well as the strip of whitening the hours and seconds just make the dial pop. worth every penny
Watch looks amazing, dial really shines under light. Came with a bracelet resizing tool as well
Liking this watch. I chose the Rose Dial. I bought this whilst it was on sale and for the price I paid I’m impressed.
Definitive is a great piece watch very good quality is worth it...
Lovely mechanical watch. Totally worth the price. This is my second purchase of the same model. Last one wasn’t a salmon dial and I gave it as a birthday gift. Love the classic design with Chinese origin. Item arrived safely packed. Loved the watch box as well. Would definitely recommend this seller to anyone who is looking to buy a Merkur watch.
Looks and feels very premium. Very fast delivery. Gave it as a gift. He was very happy.
Beautiful classy watch, keeps good time too. I put a deployment clasp onto my strap.
Amazing watch, perfect quality. Movement is great, I am yet to test the mechanical movement properly but watch is great. Amazing salmon dial.
This is much better than i expected, the light play is beautiful, cae finished ia very good, beautiful crystal, the bracelet really suits the watch and is comfortable. This has to be one of the best watches you can get for under $100
The goods are beautiful.
Such a beautiful watch!!!